Cancellation Policy

Our policy for failed or cancelled appointments is as follows

A significant amount of valuable clinical time is wasted when an appointment is not attended; time which could otherwise have been allocated for the treatment of other patients.

CANCELLED appointments will not usually incur any charge if notice is given within 48 hours of the appointment. If it is not possible to keep an appointment please let us know with as much notice as possible.

FAILED appointments will incur a fee to cover administration and professional costs to Coral Sedation and Anxiety Centre. This is normally at least 50% of the treatment fee.

If appointments are repeatedly failed or cancelled at short notice we may ask for further appointments to be paid for in advance, where the full cost of the time allocated is paid on booking. In these cases the appointment fee would be charged whether or not you are able to attend.